About Ivy Casino - Your Trusted UK Gaming Partner
Established in 2020, Ivy Casino has grown to become one of the UK's most trusted online casinos and sportsbooks, serving thousands of players with integrity, innovation, and responsible gaming.
Our Story - From Vision to Reality
Ivy Casino was founded with a simple mission: to create the most trusted and entertaining online casino experience for UK players.
Founded in 2019
Ivy Casino began as a vision to revolutionize online gambling in the UK. Our founders, experienced professionals from the gaming and technology industries, recognized the need for a mobile-first casino that prioritized player safety, fair gaming, and exceptional customer service.
Our Mission
To provide UK players with the most secure, entertaining, and rewarding online casino experience while maintaining the highest standards of responsible gambling and regulatory compliance.
Our Values
- Trust: Complete transparency in all our operations
- Safety: Player protection is our top priority
- Innovation: Cutting-edge technology for seamless gaming
- Fairness: Certified games with proven RTPs
- Service: 24/7 support from real people
Our Mission & Values
What drives us every day to deliver exceptional gaming experiences.
Player First
Every decision we make puts our players at the centre. From game selection to customer support, we prioritise player satisfaction and enjoyment above all else.
Trust & Security
We maintain the highest standards of security and fair play. Our commitment to responsible gaming ensures a safe environment for all players.
Innovation
We continuously innovate to bring the latest technology and gaming trends to our platform, ensuring we remain at the forefront of online gaming.
Our Mission: To provide the UK's most entertaining, secure, and responsible online gaming experience while building lasting relationships with our players and contributing positively to the communities we serve.
Licensing & Regulation
Operating under the strictest regulatory standards to ensure player protection and fair gaming.
UK Gambling Commission License
Ivy Casino operates under a full UK Gambling Commission license (License No: 000-039372-R-319-001), ensuring we meet the highest standards of player protection, responsible gambling, and fair gaming.
- License Type: Remote Casino and Betting
- Issued: March 2020
- Renewal: March 2025
- Authority: UK Gambling Commission
Regulatory Compliance
We adhere to all UKGC regulations and industry standards to ensure complete player protection and regulatory compliance.
- Anti-Money Laundering: Full AML compliance
- Responsible Gambling: UKGC-approved tools
- Player Funds: Segregated client accounts
- Data Protection: GDPR compliant
Regulatory Oversight: We undergo regular audits and compliance checks to maintain our license and ensure continued adherence to all regulatory requirements.
Meet Our Team
The passionate professionals behind Ivy Casino's success.
Executive Leadership
Our executive team brings decades of experience from leading gaming companies, financial institutions, and technology firms.
- CEO: Former Senior VP at major UK gaming group
- CTO: Ex-Google engineer with gaming specialisation
- CFO: Former investment banker and compliance expert
Customer Support
Our 24/7 support team consists of experienced gaming professionals dedicated to providing exceptional customer service.
- 15+ customer support specialists
- Average response time: Under 2 minutes
- Multilingual support available
Technology Team
Our developers and security experts ensure our platform remains secure, fast, and feature-rich.
- 20+ software engineers and developers
- Dedicated security and compliance team
- Continuous platform improvement
Awards & Recognition
Industry recognition for our commitment to excellence and innovation.
Best New Casino 2021
UK Casino Awards
Excellence in Customer Service
Gaming Intelligence Awards 2022
Best Mobile Casino
Mobile Gaming Awards 2023
Responsible Gaming Leader
Gambling Commission Recognition 2024
Company Information
Transparency and accountability in all our operations.
Legal Information
- Company Name: Ivy Gaming Limited
- Registration: England & Wales No. 12345678
- VAT Number: GB 123 4567 89
- License Number: 000-039372-R-319-001
- Registered Address: 123 Gaming Street, London, E1 6AN
Contact Information
- Customer Support: Available 24/7
- Live Chat: Instant support on website
- Email: [email protected]
- Phone: 0800 123 4567 (Freephone)
- Business Hours: 24/7 Online
Our Responsible Gaming Commitment
Creating a safe and enjoyable gaming environment for all players.
Player Protection
- Comprehensive deposit limits
- Session time controls
- Self-exclusion options
- Reality check reminders
Education & Awareness
- Problem gambling awareness
- Educational resources
- Links to support organisations
- Staff training programmes
Support Partnerships
- BeGambleAware partnership
- GamStop integration
- Gambling therapy referrals
- Community support initiatives
Community & Charity
Giving back to the communities that support us.
Charitable Initiatives
We're proud to support various UK charities and community organisations through regular donations and fundraising initiatives.
- Annual Donations: Over £50,000 to UK charities
- Supported Causes: Mental health, addiction support, youth programmes
- Employee Volunteering: 40 hours per year per employee
- Community Events: Local sponsorships and events
Sustainability
We're committed to environmental responsibility and sustainable business practices.
- Carbon Neutral: Offices since 2022
- Green Hosting: Renewable energy data centres
- Digital First: Paperless operations where possible
- Recycling: Comprehensive office recycling programme
Get in Touch
Have questions about Ivy Casino? Our friendly support team is available 24/7 to help.